Covid-19 Resources

California’s Response

California has moved to a four color-tiered list of counties under the Blueprint for a Safer Economy based on test positivity and adjusted case rate. As a result, different counties will be at different places in the overall road to reopening.

Orange County has been identified as a red zone (Substantial) on the color-tiered list.

According to Blueprint for a Safer Economy guidelines from September 8th, 2020 counties in the Substantial (red) tier may open some businesses and activities with modifications such as

  • Retail (Open Indoors with Modifications, Max 50% Capacity)
  • Restaurants (Open Indoors with Modifications Max 25% capacity or 100 people, whichever is fewer)
  • Shopping Centers (Open Indoors with Modifications, 50%      capacity, closed common areas, reduced capacity food courts)
  • Personal Care Services (Open Indoors with Modifications)

Please refer to this document from the California Department of Public Health for reopening guidelines for more information on other areas of business.

For up-to-date information and to view the rest of California’s recovery roadmap, please visit


Resources for the Elderly:

  • Albertsons: As of September 6-12 currently, ALL Albertsons will be open from 6:00 am to 7:00 am daily. These hours have been identified for senior citizens, and other at-risk members such as pregnant women or those with compromised immune systems.
  • Ralphs: ALL Ralphs are currently open for the first hour of operations for seniors (60+). Ralphs has also implemented a free grocery pickup service to order groceries online and get items delivered to the car.
  • Target: Target will be open an hour early every Tuesday and Wednesday for seniors. Check local stores for hours.
  • Whole Foods: Every Friday, Whole Foods will be open in-store from 7 – 8 am for guests 60+, at high risk or with disabilities, or at from 7 – 8 am for Prime member pickup.

For other grocery stores, please inquire with employees to identify special shopping hours.


COVID-19 Testing Links

–   Orange County Super-Site Testing:

–   Irvine (residents only):

–   Anaheim:

–   Need Help Locating a Testing Site?:


Resources for California Schools:

The state of California under the Blueprint for a Safer Economy has put out guidelines stating that counties identified as purple (widespread) are not permitted to re-open for in person instruction unless they receive a waiver from their local health department for TK-6 grades.

Schools can reopen for in-person instruction once their county has been in the Substantial (red) tier for at least two weeks:–en.pdf 


Local Updates for Orange County Agencies:


Child Support Services

  • Court activities will be curtailed until further notice. Clients may visit the website or call (866) 901-3212 between 7 a.m. and 5 p.m. Monday – Friday.


  • All of the Clerk-Recorder offices in Anaheim, Laguna Hills, Westminster and the Santa Ana Civic Center, including the Old Courthouse, are closed.
  • Marriage, Passport, and other Over-the-counter services are suspended for the time being.
  • Please check online at or call (714) 834-2500 for information about: Vital Records, Birth, Death and Marriage, Fictitious Business Name Statements, Official Record Copies, Notary Public Registrations, Authentications, and Environmental Impact Reports

Health Care Agencies

Behavioral Health Services

  • Community trainings (i.e. Mental Health First Aid and Crisis Intervention Training) are suspended.
  • Clients are being screened for symptoms and any client who presents with symptoms is being re-scheduled and referred for a medical appointment.
  • Outreach & Engagement staff have suspended their participation in resource fairs.
  • Office of Care Coordination

Public Health Services

  • California Children Services Medical Therapy Units, which are located on school campuses, are limiting services to medically urgent appointments.

Regulatory/Medical Health Services

  • Several hospital food facility inspections have been postponed to minimize operational impact to hospitals.

Human Resource Services

  • Human Resource Services (HRS) is significantly reducing and might eliminate in-person testing for candidates currently in the hiring process. HRS will work to accommodate candidates who do not have access to online systems.
  • HRS is exploring significantly speeding up the hiring process as allowed per the emergency orders, especially for OC Health Care Agency.

OC Community Services

  • The senior meal program will change to one or two deliveries per week, with 21 meals dropped off.
  • Congregate meal sites are canceled, but brown bag pick-up is open five days a week.
  • Senior home assessments have been waived.  New clients in need of food will be registered over the phone and granted conditional eligibility to be able to start receiving meals immediately.
  • Veterans Services Office is open by appointment only.

Orange County Housing Authority

  • All face-to-face office visits are suspended starting March 16, 2020.
  • All annual inspections will be rescheduled and postponed starting March 16, 2020.
  • New lease inspections will continue as the units are vacant. All communication with the owner or tenant will be via email/phone calls.
  • Special inspection will be delayed unless it is essential to the health and safety of the tenant.

OC Housing & Community Development

  • Face-to-face and in-person meetings are suspended.
  • Affordable housing monitoring inspections will be rescheduled.

OC Parks

OC Public Libraries

  • All library branches are closed effective March 16, 2020. Library eResources (eBooks, eAudiobooks, digital magazines, music, movies, etc.) can be accessed 24/7 at
  • For general reference questions can be answered by contacting any library branch, Monday – Thursday, 10am-5pm. After hours questions can be emailed to [email protected]

OC Waste & Recycling

Registrar of Voters (ROV)

  • Public lobby is closed effective immediately
  • At this time no upcoming elections have been canceled.
  • All phone operations (including all supported languages – Chinese, Korean, Vietnamese and Spanish) are available.
  • Call  714-567-7600 for any assistance.

OC Public Works

  • The Materials Exchange Program is reopening on Saturday, June 27 for regular business hours
  • Additionally, OCPW’s OC Development Services teams will still be available via phone at 714 667-8888. or via phone at 714-955-0100.

Sheriff’s Department

  • The Sheriff’s Department will continue to provide emergency services throughout the county. Several temporary changes have been implemented to minimize potential exposure to COVID-19 for personnel and the public.
  • All Sheriff’s Department buildings and contract city police services substations are closed to the public. Public counter business hours will be reinstated when it is deemed safe to do so.
  • Patrol deputies will utilize discretion in responding to calls for service that require social contact. Where possible, deputies will call reporting parties and take necessary reports over the phone.
  • In addition, community service officers and motor deputies will not respond to non-injury traffic collisions unless vehicles are disabled in the roadway or creating a hazard.
  • All department tours and civilian ride-alongs.
  • All volunteer programs, which include jail programs, senior volunteers and Explorers.
  • While offices are closed to the general public at this time, staff is still onsite.

Social Services Agency

  • The Social Services Agency (SSA) has closed the following offices: Aliso Viejo Regional Center, Anaheim Regional Center, Central Regional Office, County Community Service Center, Cypress Regional Center, Garden Grove Regional Center, Laguna Hills Regional Center, Santa Ana Regional Center, Warner.
  • While offices are closed to the general public at this time, staff is still onsite.
  • Clients may apply for Medi-Cal, CalFresh and CalWORKs benefits, review case information, request a replacement benefits card and submit verifications, by visiting or calling SSA’s Service Center at (800) 281-9799.
  • Clients may apply for General Relief benefits, by calling (800) 281-9799 or by faxing an application to (714) 825-3155.
  • Clients may apply for In-Home Supportive Services (IHSS) or ask questions related to ongoing IHSS cases, by calling (714) 825-3000
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